This policy applies to paid Bhuk plans purchased on our website. Orders placed on Zomato, Swiggy or other apps are covered by those apps' own refund policies.
1. Cancellation
You can cancel your plan at any time by writing to support@bhuk.co.in or using the Help form on our website.
For auto-renewing plans, cancellation stops the next renewal. You keep access until the end of the period you have already paid for.
2. Refunds
Within 48 hours: if you are not satisfied, you can request a full refund within 48 hours of your first purchase of a plan.
Duplicate or failed payments: if you were charged twice, or charged but your plan was not activated, we will refund the extra or failed amount in full.
Partially used periods after 48 hours are not refundable, except where required by law.
3. How refunds are paid
Approved refunds are processed within 5–7 working days to your original payment method through Razorpay. Your bank may take a few extra days to show the credit.
4. How to request
Write to support@bhuk.co.in with your registered phone or email and payment ID (shown on your Razorpay receipt). We aim to reply within 48 hours.